Privacy Policy

Last updated: 3 June 2026. betterlifeinsgroup.com is an informational and comparison website. We handle personal information only to the extent necessary for technical operation, security, and responding to contact requests.

1. Data controller

For questions regarding personal information, contact us at [email protected].

2. Applicable law

This policy follows the Privacy Act 1988 and the Australian Privacy Principles (APPs).

3. Age restriction

This website is intended for persons aged 18 or over. We do not knowingly collect personal information from minors.

4. Information we collect

4.1 Server logs and security

• Data: IP address, date/time, requested page, user agent.
• Purpose: operation, security, fraud prevention.
• Legal basis: legitimate interest (APP 3).
• Retention: up to 14 days (access logs), up to 90 days (security logs).

4.2 Contact requests

• Data: name (optional), email, message content.
• Purpose: responding to enquiries.
• Legal basis: consent / legitimate interest (APP 3).
• Retention: up to 180 days.

5. Disclosure of personal information

• Hosting providers.
• Security and DDoS protection services.
• Internal IT/maintenance teams.
• Competent authorities where legally required.

6. Overseas disclosure

Data may be processed on infrastructure outside Australia. Where this occurs, we take reasonable steps to align handling with APP requirements (including APP 8 context).

7. Automated decision-making

We do not use automated decision-making or profiling with legal or similarly significant effects.

8. Your rights

Under the Privacy Act 1988, you may request access to and correction of personal information we hold about you, and lodge complaints about APP compliance. We will respond to valid access requests within a reasonable period, usually within thirty (30) days, and may require proof of identity before releasing information. If we refuse access or correction, we will provide written reasons unless an exception applies under the Privacy Act.

You can exercise rights via [email protected]. You may also complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. The OAIC can investigate complaints about interferences with privacy and may attempt conciliation between parties.

9. Cookies and similar technologies

We use cookies and local storage for essential site operation, age-verification session state, and cookie-consent preferences. Analytics cookies, where enabled after consent, help us understand aggregate traffic patterns. Detailed information about cookie categories, retention periods, and management options is set out in our Cookie Policy. You may withdraw analytics consent at any time by clearing cookies in your browser or using the reject option in our cookie banner.

10. Security measures

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted transport (HTTPS/TLS), access controls on administrative systems, and periodic review of hosting configurations. No method of transmission over the internet is completely secure; you use the Site at your own risk and should protect your devices and email accounts accordingly.

11. Data retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. Server access logs are typically retained for up to fourteen (14) days unless extended for security investigations. Contact enquiry records are retained for up to one hundred eighty (180) days unless a longer period is required to resolve an ongoing matter. When information is no longer needed, we take reasonable steps to delete or de-identify it.

12. Notifiable data breaches

If we become aware of an eligible data breach under the Notifiable Data Breaches scheme in Part IIIC of the Privacy Act 1988, we will assess the incident promptly and, where required, notify affected individuals and the OAIC in accordance with statutory timeframes. Our response includes containing the breach, evaluating harm, and implementing remedial steps to reduce the likelihood of recurrence.

13. Marketing communications

We do not send unsolicited commercial electronic messages in breach of the Spam Act 2003. If you contact us by email, we may reply to your enquiry using the address you provide. You may unsubscribe from any optional updates we send by following instructions in the message or contacting [email protected].

14. Updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Material changes will be published on this page with a revised date. Continued use of the Site after an update constitutes acceptance of the revised policy, subject to your rights under the Privacy Act.

Contact

Privacy enquiries: [email protected]